Frequently Asked Questions
Everything you need to know about bringing WCC quality into your home.
What is the typical shipping timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and professional assembly in your home.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Do you offer fabric swatches before I commit to a purchase?
Yes, we provide complimentary fabric and wood finish swatches. You can order up to five samples through our website to ensure the textures and colors match your interior perfectly.
Are your wood products sustainably sourced?
Sustainability is a core value at WCC. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.
How do I track my delivery status?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics partner's portal for real-time updates.